If you need to withdraw from classes, we can offer a refund or waive an invoice if it is within the first 3 weeks of the Workshop Program. This will be a pro-rata refund less an administration fee of $15.60 per enrolment. If you are on a payment plan we still require payment of classes attended and the administration fee. We are unable to provide refunds or waive invoices for withdrawals after week 3.
We are unable to provide refunds for withdrawals from Holiday Workshops.
We are able to provide refunds for withdrawals from Masterclasses up to 14 days prior to the start date.
Please note – the CYT Membership is not refundable however this membership does give you discounts throughout the year to our productions and other workshops.
If you have any questions regarding a cancellation, please don’t hesitate to contact the CYT Office.
02 6248 5057 | firstname.lastname@example.org.
If you have feedback about our workshops or wish to discuss a problem with your cancellation, please put it in writing and email email@example.com and include your contact details. We will look into the matter and get back to you within 3 working days. If it is urgent, please call the number listed above.